FAQ's - Frequently ASked Questions
Q - Help, I do not have my child's code for online ordering?
A - Email us with your child's Name and School and we will send you the code.
You can email directly through our Contact Page.
Q - I have more than one child. Can I order them all at the same time and save on shipping?
A - Yes, even if one is having retakes. Just wait until you have all the codes you need.
Q - How do I order for more than one child at a time?
A - Once you have sent the first order to the shopping cart, go to the top left of the screen and click CHANGE GALLERIES, enter the new code and carry on.
Q - There is no class photo online. How do I get one?
A - All students will receive one complimentary through the school.
Q - Do i have to pay shipping even on a small order?
A - Yes. We have to get the order to you and schools do not wish to handle delivery.
However if you only order 1 unit of photos, your costs would be:
18$ + gst (.90) + shipping of 6.50$ = 25.40
You may wish to consider the digital download :
20$ + gst (1.00) and no shipping charge for both images = 21$